United States

On January 6, 2025, local time in the United States, a major winter storm affected the regions from the Central Plains to the Mid-Atlantic (including Kansas, Iowa, Illinois, Indiana, Ohio, Kentucky, West Virginia, Virginia, Pennsylvania, Maryland, Washington D.C., and New Jersey), bringing heavy snow, freezing rain, ice, and adverse weather conditions. The overall delivery time for packages arriving or being dispatched during this period will be affected to varying degrees. Please be aware and patiently wait for the delivery of your package.

Canada

Due to a shortage of personnel at Canada Post, there is a backlog of goods. Currently, the EUB, EMS, E-EMS, and Canada line (Special) routes are being delivered by Canada Post, so their delivery times are expected to be delayed to varying degrees, depending on the local postal situation. Please patiently wait for the delivery of your package!

Europe

Recently, several European countries have experienced heavy snowfall and freezing rain. Aviation traffic in countries such as Germany, the United Kingdom, and the Netherlands has been affected, with many flights being canceled. The local area is currently in the peak return period after the Christmas and New Year holidays, and traffic chaos caused by the weather has led to power outages and transportation paralysis in some areas. The overall delivery time for packages may be delayed. Please patiently wait for the delivery of your package!

On January 28, 2025, China will welcome its biggest festival—Spring Festival. Therefore, it is expected that logistics will cut off orders around January 25, 2025 (the specific time will be subject to our subsequent Spring Festival holiday announcement), and at that time, it will not be possible to ship your package. Therefore, we kindly remind you to pick up your package as early as possible before this time, so that you can receive your package as soon as possible!