Dear User,

Hello! Thank you for your continued support and trust.

We sincerely apologize for the recent delays in processing some of your purchase orders. This was due to system optimization upgrades and the temporary freezing of some of our purchasing accounts. We are working at full capacity to resolve these issues. All new accounts will be fully set up by the end of this week, after which we will immediately accelerate the processing of all backlogged orders.

As a gesture of apology, all users with unfinished orders as of August 31 will receive an international shipping coupon package worth ¥100, which includes two ¥50 coupons usable at checkout.

We once again sincerely apologize for any inconvenience caused by this delay. Thank you for your patience and understanding. We will do our utmost to resolve these issues as quickly as possible and provide you with better service.

If you have any questions, please do not hesitate to contact our customer service team. We are here to assist you.

Note: For customers who have placed orders but have not yet had them purchased, the international shipping coupon is expected to be issued within 1-2 business days. For new orders, the system will automatically issue the international shipping coupon, which is expected to be credited within 1-2 business days. Please keep an eye on your account.

Thank you again for your support!