Lightweight Beanie Navy Cashmere Windproof Womens Monochrome Neck Protection

When you place an order, please choose a shipping method and pay for the order including the shipping fee. We will send the items within 2-5 days once your payment is completed. We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected.

We do our best to serve our customers that we can. Items returned within 30 days since your original order receipt is eligible for a refund. For full refund requests, the buyer should make sure that the items returned are in their original conditions(unaltered, unworn, undamaged， come with all original tags）. For partial refund requests, contact customer service first, and send the items back after confirmation. Once the returned item is received and inspected that items and label are no problem, the refund will be processed to the previous payment account.

will be processed to the previous payment account. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss. The buyer will be responsible for the shipping fees to return the items.

Buyers may request a replacement within 30 days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear the shipping costs for the exchange. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced. Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.

Your satisfaction and positive feedback are very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.