Home All Guides Frequently Asked Questions(FAQs) How To Buy Goods Via KameyMall-Agent

How To Buy Goods Via KameyMall-Agent

Step One: Pick out the items/products.

Method One: Find the product you want to buy on Taobao/Tmall/JD, and copy the link, and paste the website link of the product in the search box of Kameymall.

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Method Two: Type the name of the item in the Kameymall search box and select from the recommended items from Taobao/Tmall/JD.

 

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Step 2: Submit Orders

Kameymall can support 99% of products search from Taobao/Tmall/JD. You can

directly select the color, size, and quantity of the products by clicking "Add to Cart" or "Buy Now".

 

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Step 3: Pay The Cost And Shipping Fees

  1. To Submit the order, click “Submit Order”.
  2. Fill in the overseas consignee address information.
  3. After clicking "Top Up Now," it will automatically jump to the payment page. Type in your PayPal account here to sign in, and make the payment.

 

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Please note:

  • The international freight deposit is calculated based on the estimated weight of the product, the chosen shipping method, and the shipping area.
  • The final freight deposit is based on the volume and weight of the package approved by the carrier. The difference between the prepaid deposit and the actual freight deposit will be refunded to your Kameymall account after shipment.
  • Multi-currency payment, including RMB, is supported.
  • Payment methods include Paypal.
  • Fill in the additional purchase requirements. If you need value-added services, you can check the corresponding services, and submit the order after verification.

 

Step 4: Kameymall Buying

Kameymall will contact the sellers for you for the ordered items.

 

Please note:

  • In the process of order purchase, you can contact the buyer through the "order consultation", to add more details; If necessary, the buyer will contact you through the website letter/email to confirm the information.

 

Step 5: Kameymall Check The Goods

  1. When receiving the goods, Kameymall will check the goods, weigh the goods, and place the items into the warehouse after confirming all is good.
  2. The goods will be displayed in "Kameybuy"-"My Warehouse" afterward.

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Please note:

  • When the goods are received and stored, we carry out strict professional inspections and take photos of the goods for you to see, provide timely feedback to you, and help to solve problems.
  • Next, you can submit the goods that have been stored and send them overseas or buy more goods and send them together.
  • You can save on international shipping costs by pooling more items and shipping them overseas together.

 

Step 6: Kameymall Shipping

Kameymall conducts consolidation and packaging, reinforced packaging, weighing, and shipping.

 

Please note:

  • Check the logistics information in "Kameymall"-"My Package" afterward.

 

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Step 7: Wait For Delivery

In the "Kameymall", go to "My Package", check the shipping track, and follow the

package delivery progress.

 

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Please note:

  • In the process of international parcel delivery, there is a certain probability of accidents, such as delay, confiscation, taxation, damage, loss, etc. Kameymall cannot control and avoid the service quality and accidents that may occur to third-party logistics providers and customs of various countries. However, in line with the customer-first service philosophy, Kameymall will inform and remind you in advance according to the situation of each country, and assist you as best as possible in case of problems.

 

Finally: Receipt And Evaluation Of The Order

After receiving the package, feedback will be made in “My Assessment”; If there is any problem, you can submit the after-sale application for the related package.

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